Public capital investment for large audience nature venues
Interview 1: Professor Chris West, Royal Zoological Society of South Australia
Background: The RZSA or Zoos South Australia is a non profit operating two sites, Adelaide Zoo and Monarto Open Range Zoo, as well as the Conservation Ark programme.
In 2006 Professor Chris West, formerly of the Zoological Society of London, was appointed Executive Director, since which time very significant capital grants have been secured, mainly from governmental sources. Professor West kindly agreed to share some of the thinking that had led to this success in this interview with John Regan, who assists site based organisations across Europe with major funding potential.
Chris and John were formerly colleagues at Chester Zoo, UK.

Professor Chris West
JOHN: Can you tell me a little about the degree, type and source of recent/ forthcoming external investment into your site?
CHRIS: Well, we have been successful with the Federal Government of Australia, the State Government of South Australia and the City of Adelaide. We have secured $25 million AUD over 2 years from the State, the Federal Government has contributed $1 million and the Adelaide City Council $50,000. We have also secured corporate funding of $2.3 million, but there is a lot more on the way.
This kind of funding is huge and quite unprecedented for our kind of organisation in South Australia. The situation in the other states is rather different, as many of the big, ‘mission driven’ zoos there are actually operated by some level of Government, so receive ongoing subsidy. Arguably however, as they report to city or state officials, this ironically may make it more difficult to make a freehanded case for imaginative investment.
JOHN: Why did you seek this funding? Why did you feel you needed it? What benefits has/ will it bring? How does it fit with mission or business development?
CHRIS: In the case of Adelaide Zoo, we badly needed to redevelop a site that was in its origins essentially a Victorian zoo.
Monarto, as an open range zoo, is very different, but also need substantial investment to develop its potential.
Underpinning this of course ZooSA is mission driven. So ultimately all resource is there to support conservation activities, but it is essential to constantly develop the ‘WOW factor’ so the public keep coming in.
JOHN: What case did you make to draw this funding down? Did your case reflect external political and social agenda? What were these, and how did you articulate the synergies between your promised delivery and these policies?
CHRIS: We made a strong economic and political argument for the funding to the State. Adelaide Zoo’s infrastructure was in bad need of a thorough going modernisation, and by a further 15 years time would have seen total dilapidation.
So we made the point that, by intervening at just this critical point, the State would actually save itself from a much greater investment at some future stage by when the zoo site might have become a complete ‘basket case’. We were saving the State money, not costing money!
Thanks to the work of my predecessors and my current team, our site has built up a huge fund of public affection, so politically ‘letting the zoo go hang’ simply was not an option.
I would have to say the State Premier was also very forward looking and not at all resistant to these ideas once they were carefully presented to him.
The funding is in part to help bring Giant Pandas to Australia, as well as to build a new entrance and other infrastructure. The Pandas were really key in the potential to promote national and international tourism, bed nights, attendance, etc. All the usual economic development benefits were there, a general ‘halo effect’, media profile for South Australia on the international stage as well as branding the state in terms of environmental education and sustainability.
The ‘case statement’ for the Pandas was very business orientated, whereas the case statement to fund our education programme was all about numbers of students.
JOHN: Can you tell us a little about the specific process involved? Were there any particular politics, personalities or subtleties of process that you might point to?
CHRIS: Although results at this level had never before been attained, I would say it was a pretty straightforward process. A smaller population, a perhaps more egalitarian society compared to Europe, and greater acceptance of zoos generally makes networking relatively easy.
My own status and experience as former zoological director at the Zoological Society of London helped a good deal as well. It was easy to meet local politicians, who all wanted to be part of the Zoo’s success. However I had a special stroke of luck in that the Federal Finance Minister came from the same family that produced the first three Directors here at Adelaide back in the nineteenth century.
He called me up to Canberra to meet the Cabinet , or part of it at least, Education, Science , Environment, etc. I did a quick translation of the “John Regan Manifesto for Zoos” for them. “…Did you know that zoos welcome more people than sports musters, are very socially inclusive, are about science, education, community, international links, etc., etc…”
But you know this stuff!
There was perhaps a residual view of zoos at Federal Government level as quasi-agricultural sites associated with negative issue of diseases, quarantine, bio-security concerns. So I did have to colour in Ministers’ understanding of zoos as conservation vehicles. But as a result of the Canberra trip, we were invited to bid for various grants amounting to $2/3 million, all on the basis of regional development.
Another stroke of luck was to make friends with a couple who just happened to be close friends with Alexander Downer the Foreign Minister. We met over dinner and then a lunch and a few glasses of local wine and it turned out that he was an elephant enthusiast and offered to help us obtain some. I gently explained that Elephants were not appropriate, but now, Pandas…..? And matters moved forward quickly again.
Once the Federal Government were in for a given amount, it was time to go back to the State for infrastructure support. At the end we were only left with a very small funding gap.
It is important to appreciate the role of China as a huge trading partner with Australia in all this and the geo-political issues in the background. The Pandas will be the only such in the entire southern hemisphere, and constitute a powerful symbol of friendship between the two countries.
At one point someone at State level did actually raise the issue of dropping the Pandas, the suggestion that, in that case, “they will just go to ‘your rivals’ in Melbourne” was enough to close down that debate. And then… the Howard Government got voted out, and we had to start all over again!
Fortunately, and yet again through personal contacts, I was able to establish a dialogue with the new Rudd administration. The new Foreign Minister happened to be a friend of a friend and so ongoing support for the Panda project was relatively easy to establish. Kevin Rudd is a great Sinophile…
JOHN: Did you finesse initial and internal ideas to reflect external agenda? If so, how do you feel about the result? Do you feel your project has been compromised? Or, on the contrary, do you feel, as a result of such adaptations, your project ideas and their delivery to have become richer, more sophisticated or of multiple socio-environmental benefit?
CHRIS: There was no compromise in terms of our needs. We simply looked at what we wanted and who might be the provider. Whose interests coincided with ours? We would perhaps have liked more initially for science and field conservation, but external funding is the art of the possible, and 10% of our revenue goes into native species conservation anyway.
JOHN: What blockages, if any, did you encounter, and how did you deal with these? Were there any internal issues to address?
CHRIS: When I arrived, I did bring with me something of a new model, the Jersey Zoo template of being all about conservation, and although there was loads of goodwill all around, inevitably there was a certain degree of culture change required.
Also, in respect of going out there and making political contacts so as to pitch for large sums of money, there was some degree of incomprehension and discomfort at board level at first, but time and people move on, and our current Chair is herself a lead giver at $0.5 million. Certainly if a supportive culture at board level had not developed, this could have been a serious impediment to our funding ambitions.
Once the funding was secured though, at an order of magnitude bigger than any achieved before, everyone fell into line.
JOHN: What resources and kind of time frame did you need?
CHRIS: Well, in human terms initially it was just me, and I have been here 3 years. We now have 3 people in development which is probably still not enough.
I am also keenly aware that our database needs to be radically improved. To date the focus has been on public funding, but we want to widen it out to corporate and philanthropic funding.
JOHN: How important was networking, raising your organisation’s profile essential or other marketing activity to your success?
CHRIS: As above, it was really all about networking. Also I remembered what you used to say, when we worked together at Chester, about people wanting to be associated with success. So we did lots of media work to let decision makers know what was happening at the zoo.
I myself gradually became a fairly well known name and face in the relatively small community of Adelaide and South Australia, and often get asked to speak at events or offer a media opinion on various topics.
Some time back a bloke came up to me in the street to ask “Are you something to do with the zoo?” As a result of our chat he became quite an important corporate sponsor.
JOHN: How important was external partnership in the project?
CHRIS: We applied for most of our funding just by ourselves, but we did set up a new identity, “Conservation Ark” to get away from both the ‘zoo word’ and any restrictive geography, and so we could make grant applications to the Federal Government.
There are three Universities in Adelaide. I hold professorships at two of these, and we work closely with the other. The Universities want student placements, joint research, training/ teaching opportunities and the heightened public and media profile association with us allows.
JOHN: Other than the above, what lessons have you learnt from this? Will you repeat the process, and what other relevant activities lie in your organisation’s future? What would you do differently next time?
CHRIS: I might take a bit less on if I was doing it all again. When I arrived I did an initial concept paper with 10 major aims. 8 out of these are already achieved!
Adelaide Zoo came with a lot of tradition and clearly came under a certain pressure in re-gearing. So I would pace matters more and move slightly more slowly.
On the other hand, I think you do need to act pretty vigorously get the zoo into the in minds of local corporates and political decision makers as a place where exciting things happen.
The zoo was especially well placed for this in one way, as the other cultural organisations, our museums and galleries in Adelaide are run by government agencies, and so despite the best efforts of their management, find it difficult to innovate, whereas we are independent and can turn on a penny.
JOHN: How do you think the current economic climate will impact on further potential to access public funds?
CHRIS: Right now, the recessionary effect in Australia is still lagging. We are a little more cushioned than others and our bank sector not in as bad a state. But of course it will have its effect. We are trying to make the best of it.
Rather than ask for more money recently we asked the State to hand over title of the territory adjoining Monarto. This is effectively a $5 million gift, and at 30,000 acres will make Monarto, the largest open range zoo in world (… depending of course on your definition of course).
But it looks unlikely that the Government is going to being dole out big lumps of cash any time soon…
JOHN: Unless the Australian authorities see further zoo investment in terms of the Keynsian philosophy of stimulating major infrastructure projects..?
CHRIS: Yes, hmm… well, perhaps we should be asking for a piece of the $42 billion available for that purpose?
JOHN: Is there anything else you would like to tell us in connection with securing public funding for the capital development of your site?
CHRIS: I think we have covered most of it. We will certainly be continuing to see what are the right buttons to press, without in any sense compromising our mission.
For instance I recently pointed out to the State that we are actually the largest site for disability in South Australia.
As you know only too well, it is all about stitching people together. Zoos are all things to all people. We need to capitalise on this externally, and believe it internally. We need to constantly point out all the astonishing array of things that we do.
One last point I might offer is the difference between corporate funders and those who hold the public purse. If convinced of the benefit, business leaders will give you the sum agreed. Political figures are a little more complex as they need to keep so many people happy. They are always coming back to the table to ask “you don’t really need all this money, do you?” I think we need to be polite but forthright in saying: Well – yes – actually we do!
JOHN: Thank you very much
March 22, 2008 at 11:16 am